1. Scope of Application

1.1 This Privacy Policy applies to the collection, storage, use, sharing and protection of personal information when you access and use our products and services through the FinxWallet Platform.

1.2 This Privacy Policy does not apply to the services or information processing activities provided to you by third parties through our platform.

2. Collection of Personal Information

2.1 The personal information we collect includes but is not limited to:

• Your name, cell phone number, email address and other information provided by you when you register for an account;
• Transaction records, device information, IP address and other data generated in the course of your use of the Services.

2.2 We collect your information mainly for:

• Providing, maintaining and improving our services;
• Ensure transaction security and prevent fraudulent behavior;
• To fulfill legal, regulatory or supervisory requirements.

3. Use of information

3.1 We will use your personal information for the following purposes:

• Providing you with personalized services;
• Improving user experience;
• Conducting data analysis and research;
• To comply with laws and regulations.

3.2 We will not use your personal information for purposes other than those set out in this Privacy Policy, unless we have your explicit consent.

4. Sharing and transfer of information

4.1 We promise to keep your personal information strictly confidential and will not share or transfer your information with any third party, except for the following circumstances:

• Obtaining your explicit authorization in advance;
• In accordance with the requirements of laws and regulations or mandatory requirements of the authorized authorities;
• Partners (e.g. payment institutions, cloud service providers) necessary for the provision of services, but we will ensure that they fulfill their privacy protection obligations.

5. Storage and protection of information

5.1 We will take reasonable and effective technical measures and management systems to protect your personal information against loss, disclosure, alteration or misuse.

5.2 Your personal information will be stored in data centers that comply with relevant laws and regulations, and will be kept for a period of time that complies with legal requirements.

6. User rights

6.1 You have the right to access, correct and delete your personal information, as well as to withdraw authorization.

6.2 You can exercise these rights by contacting Customer Service or the tools provided by the Platform.

6.3 In some cases, the withdrawal of authorization or the deletion of information may prevent you from continuing to use some of our services.

7. Cookies and other technologies

7.1 We may use cookies and similar technologies to collect and store your preferences and usage habits in order to provide you with a better experience of the Services.

7.2 You can manage cookies through your browser or device settings, but they may affect the use of certain features.

8. Protection of Minors

8.1 Our Services are intended for adults. If you are a minor, please use our services with the consent and guidance of your guardian.

8.2 If we find that a minor has provided personal information without the consent of a guardian, we will promptly delete the relevant data.

9. Updates to the Privacy Policy

9.1 We may update this Privacy Policy in accordance with the Services and legal requirements and will post the latest version on the Platform.

9.2 By continuing to use our Services, you accept the updated Privacy Policy.

10. Contacting us

If you have any questions, suggestions, or complaints about this Privacy Policy, please contact us at

• Customer service e-mail: [email protected]